Cancellations require 24 hour advance notice. 

And customers are responsible for the full cost of their appointment if notice is not applied.

Same day cancellations are considered a “No Show” and full cost of the appointment will be required.


Refunds & Series Purchases

Clenz does not refund prepaid purchases for discounted services.

Series purchases for a Colonic or Reset-Clenz have 12 months from date of purchase to complete.

Lipo-Lymphatic Therapy packages have 60 days to complete.

Unused purchases are nonrefundable.



Due to the nature of our products, Clenz does not allows returns or refunds.