Policy

Cancelations

Cancelations require 24 hour advance notice.  Customers are responsible for the full cost of their appointment if notice is not applied. Same day cancelations are considered a “No Show” and full cost of the appointment will be required.

Refunds & Series Purchases

Clenz does not refund prepaid purchases for discounted services. If you purchase a series, you have 12 months from date of purchase to complete it. Unused purchases are not refundable.

Personal Information

Clenz does not share your personal information with third parties.

Products

Due to the nature of our products, Clenz does not allows returns or refunds.